Annual Performance Report
FY 2021
Export-Import Bank of the United States
May 2022
Goal 4: Protect U.S. taxpayers through good governance
Goal 5: Recruit and retain top talent
This FY2021 Annual Performance Report (APR) is EXIM’s submission to meet Government Performance and Results Act (GPRA) Modernization Act of 2010 annual reporting requirements. This APR aligns to the execution of the previous administration’s EXIM FY2018-2022 Strategic Plan in fiscal year 2021. EXIM finalized its FY2022-2026 Strategic Plan and is executing the new strategy.
The FY2018-2022 Strategic Plan identified 5 cross-cutting strategic goals, each with metrics describing how the Agency measures success of those items. Under each goal in this report, there is a table with the metric, the data the Agency uses to measure the metric, performance targets, and actual data.
FY2018 – 2022 Strategic Goals
Goal 1: Support U.S. job creation by increasing outreach and Medium- and Long-Term (MLT) support for U.S. Exporters
Goal 2: Increase Small- and Medium-Sized Enterprise (SME) engagement with EXIM to support the growth of U.S. jobs
Goal 3: Level the playing field for U.S. exporters to protect U.S. competitiveness and enhance U.S. national security interests
Goal 4: Protect U.S. taxpayers through good governance and enhance customer service
Goal 5: Recruit and retain top talent
Agency Performance Staff
Chief Management Officer (CMO): Adam Martinez, Office of the Chief Management Officer. The CMO provides overall organization management to improve agency performance and achieve the mission and goals of the agency through the use of strategic planning, measurement analyses, and regular review of overall progress.
Performance Improvement Officer (PIO): Mary Buhler, SVP and Chief Financial Officer, Office of the Chief Financial Officer. The PIO advises and assists EXIM’s leadership to ensure that the mission and goals are achieved through strategy and performance planning, measurement, analysis, regular assessment of progress and use of performance information to improve results.
Deputy Performance Improvement Officer (DPIO): Glenn Stanley, Strategic Planner, Office of the Chief Financial Officer. The DPIO leads strategic planning and performance initiatives ensuring that EXIM’s activities align to its mission and goals. This includes executing strategic plan development, monitoring performance, and conducting assessments.
Goal 1: Support U.S. job creation by increasing outreach and medium- and long-term support for U.S. exporters
EXIM supports U.S. jobs by facilitating the export of U.S. goods and services. The agency provides medium-and-long-term financing products and continuously reviews and adapts those products so that they remain competitive with the programs of other major export credit agencies (ECAs). This need to remain competitive continues to increase in importance as the number of ECAs continues to grow around the world and they are being used in more aggressive ways to protect foreign exports and jobs.
Target Outcomes by Fiscal Year :
| Measure |
FY2017 Actual |
FY2018 Actual | FY2019 Actual | FY2020 Actual | FY2021 Actual | FY2022 Target |
|---|---|---|---|---|---|---|
| Increase the number of MLT outreach engagements with U.S. exporters and lenders | - | - | - | 25 | 50 | 45 |
| Increase the dollar value of EXIM MLT financings | $172.1 million | $292.7 million | $5.3 billion | $1.49 billion | $2.33 billion | $3.0 billion |
Goal 2: Increase Small- and Medium-size Enterprise (SME) engagement with EXIM to support the growth of U.S. jobs
EXIM focuses our small business engagements aiming to grow our portfolio of small business customers. To make progress, EXIM executed strategies to attract and retain small business customers, expanded relationships with intermediaries, and enhanced the customer experience. EXIM continues to modernize its technology platforms enabling customers, including small business customers, to leverage new digital capabilities.
Target Outcomes by Fiscal Year :
| Measure |
FY2017 Actual |
FY2018 Actual | FY2019 Actual | FY2020 Actual | FY2021 Actual | FY2022 Target |
|---|---|---|---|---|---|---|
| Increase the percentage of Small Business dollar authorizations – both new and current | 63.5% | 66% | 27.51% | 38.6% | 28.2% | 25% |
| Increase the total number of Small Business authorizations | 2,240 | 2,163 | 2,096 | 1,836 | 1,802 | 2,504 |
| Increase the number of “new to EXIM” Small Business customers supported | 401 | 343 | 302 | 193 | 176 | 700 |
Goal 3: Level the playing field for U.S. exporters to protect U.S. competitiveness and enhance U.S. national security interests
EXIM plays an important role to protect U.S. businesses, including protecting U.S. supply chains and workers, and helps them compete in a very competitive global economy. Specifically, EXIM established the China and Transformation Export Program to help U.S. businesses compete globally, and with China in particular, as it has significantly outspent the United States in ECA activity.
Target Outcomes by Fiscal Year :
| Measure |
FY2017 Actual |
FY2018 Actual | FY2019 Actual | FY2020 Actual | FY2021 Actual | FY2022 Target |
|---|---|---|---|---|---|---|
| Increase the dollar value of EXIM MLT Financing | $172.1 million | $292.7 million | $5.3 billion | $1.49 billion | $2.33 billion | $3.0 billion |
| Increase EXIM percentage of market share relative to foreign ECAs | 0.2% | 0.2% | 5% | 2% | Data not available* | 12% |
| Improve feedback received from EXIM Exporters and Lenders (per competitiveness report) | “Without a quorum, EXIM is not competitive” | “With a quorum, EXIM is not competitive” | “EXIM has a lot of catching up to do in order to be competitive” | “EXIM is slightly less competitive than its foreign counterparts” | Data not available* | “EXIM is much more competitive than its foreign counterparts” |
| Increase amount of financing in strategically important sectors | N/A | N/A | $5 billion (MOZ LNG) | 0.6 billion | Data not available* | $14 billion |
Goal 4: Protect U.S. taxpayers through good governance
EXIM continues to prioritize the customer experience, simplifying the ways businesses of all sizes access our products and services. Through challenges presented by the ongoing COVID-19 pandemic, EXIM focused its efforts on managing federal funds responsibly, while continuing our operations without lapse.
Target Outcomes by Fiscal Year :
| Measure |
FY2017 Actual |
FY2018 Actual | FY2019 Actual | FY2020 Actual | FY2021 Actual | FY2022 Target |
| Maintain a <2% default rate (Overdue total payments divided by total financing) | 0.307% | 0.447% | 0.497% | 0.819% | 1.377% | < 2% |
| Maintain a >90% data quality level of EXIM’s public data disclosures | - | - | 93.34% | Data gathered on biennial basis | 97.91% | > 90% |
Goal 5: Recruit and retain top talent
EXIM leadership is focused on increasing our employee engagement and navigating challenges presented by our hybrid work environment. To support a collaborative and inclusive culture, EXIM held virtual events and initiatives engaging employees on a breadth of critical diversity, equity, inclusion, and accessibility topics, including hosting panels and offering 508 compliance training.
Target Outcomes by Fiscal Year :
| Measure |
FY2017 Actual |
FY2018 Actual | FY2019 Actual | FY2020 Actual | FY2021 Actual | FY2022 Target |
| Increase the percentage of positive response on FEVS Employee Engagement Index | 63% | 55% | 59% | 75% | 73% | 75% |